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Technical Support
BASLER A600
f 8-1
DRAFT
8 Technical Support
8.1 Technical Support Resources
If you need advice about your camera or if you need assistance troubleshooting a problem with
your camera, you can contact the Basler technical support team for your area. Basler technical
support contact information is located in the front pages of this manual.
You will also find helpful information such as frequently asked questions, downloads, and
application notes on the Basler website at:
www.baslerweb.com/indizes/beitrag_index_en_22089.html
8.2 Obtaining an RMA Number
Whenever you want to return material to Basler, you must request a Return Material Authorization
(RMA) number before sending it back. The RMA number must be stated in your delivery
documents when you ship your material to us! Please be aware that if you return material without
an RMA number, we reserve the right to reject the material.
You can find detailed information about how to obtain an RMA number on the Basler website at:
www.baslerweb.com/beitraege/beitrag_en_79701.html
8.3 Before Calling Basler Technical Support
When a problem has occurred and if you can access the camera, check the error flags (see
Section 3.14) as the first step toward solving the problem yourself. If you can’t solve the problem,
contact Basler Technical Support.
To help you as quickly and efficiently as possible when you have a problem with a Basler camera,
it is important that you collect several pieces of information before you contact technical support.
Copy the form that appears on pages 8-2 and 8-3 and fill it out (use an extra sheet of paper, if
necessary). Fax the page to your local dealer or to your nearest Basler support center. Or, you
can write an e-mail listing the requested pieces of information and with the requested files
attached. Our technical support contact numbers are shown in the front section of this manual.
- Basler A600f 1
- Table of Contents 5
- 4 Configuring the Camera 6
- 1 Introduction 9
- Introduction 10
- 1-2 BASLER A600 10
- 1.3 Camera Models 11
- 1.4 Spectral Response 12
- 1.5.3 Ventilation 14
- 1.6 Precautions 15
- 1-8 BASLER A600 16
- 2 Camera Interface 17
- 2.1.2 Pin Assignments 18
- 2.1.3 Connector Types 19
- 2.2 Cables 20
- 2.3 Camera Power 20
- 2.5 Input and Output Ports 21
- Camera Interface 22
- 2-6 BASLER A600 22
- Figure 2-3: I/O Schematic 22
- 2.5.3 Typical Input Circuits 23
- 2.5.4 Typical Output Circuits 24
- 3 Basic Operation and 25
- Standard Features 25
- Figure 3-2: Block Diagram 27
- 3.2 Exposure Control 28
- Why Use the Software Trigger? 32
- Exposure Modes 33
- 3.2.7 Frame Buffering 38
- 3.3 Trigger Ready Signal 40
- 3.4 Integrate Enabled Signal 41
- 3.5 Gain and Brightness 42
- 3.5.1 Setting the Gain 43
- 3.5.2 Setting the Brightness 44
- 3.6 Area of Interest (AOI) 45
- ()45.84 µs+ 48
- 3.7.1 White Balance 50
- 3.7.2 Color Filter ID 51
- 3.9 Mirror Image 54
- Format 7, Mode 0 59
- Format 7, Mode 3 60
- Format 7, Mode 1 63
- 3.14 Error Flags 64
- 4.3 Configuration ROM 68
- 4.4.1 Inquiry Registers 69
- 4-4 BASLER A600 70
- 4-6 BASLER A600 72
- 4-8 BASLER A600 74
- 4-10 BASLER A600 76
- 4-14 BASLER A600 80
- 4-18 BASLER A600 84
- 4-20 BASLER A600 86
- 4-22 BASLER A600 88
- 4-24 BASLER A600 90
- 4-30 BASLER A600 96
- 4-32 BASLER A600 98
- Configuring the Camera 100
- 4-34 BASLER A600 100
- 4-36 BASLER A600 102
- BASLER A600 103
- 4-38 BASLER A600 104
- 4-40 BASLER A600 106
- 4-44 BASLER A600 110
- 4-46 BASLER A600 112
- 4-48 BASLER A600 114
- 4-52 BASLER A600 118
- 5 Image Data Formats and 121
- Structures 121
- 5.2.1 Format 0, Mode 1 122
- 5.2.2 Format 0, Mode 3 122
- 5.2.3 Format 0, Mode 5 122
- 5.3 Image Data Formats 123
- For Filter ID = 0 (RG / GB) 126
- For Filter ID = 1 (GB / RG) 127
- For Filter ID = 2 (GR / BG) 127
- For Filter ID = 3 (BG / GR) 128
- 5.4 Image Data Structure 133
- R, G or B (Raw 16) Component 134
- Features Framework 135
- 0-7 8-15 16-23 24-31 138
- 6.7.1 Extended Data Stream 143
- Smart Features 144
- 6-10 BASLER A600 144
- 6.7.2 Frame Counter 145
- 6.7.3 Cycle Time Stamp 146
- 6.7.4 DCAM Values 147
- DCAM Values Chunk Layout 148
- 6.7.5 CRC Checksum 150
- CRC Checksum Chunk Layout 151
- 6.7.6 Test Images 153
- Test Image Two 154
- Test Image Three 154
- 6.7.8 Lookup Table 157
- 6-30 BASLER A600 164
- 6.7.11 Startup Memory Channel 165
- 6.7.12 Strobe Time Base 166
- 6.8 Customized Smart Features 168
- 7 Mechanical Considerations 169
- 8 Technical Support 173
- Technical Support 176
- 8-4 BASLER A600 176
- Revision History 177
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